General information

Façade du GTG

General information

Contact

Contact & access

BOX OFFICE
Grand Théâtre de Genève
5, place de Neuve
CH 1204 Genève
+41 22 322 5050
billetterie@gtg.ch

ACCESS
Parking GTG
Plaine de Plainpalais
Uni Dufour

A “Grand Théâtre” package, at CHF 5.00, has been set up by the Fondation des Parkings at Parking Uni Dufour in order to benefit from a quick exit with pre-payment of the ticket when you come to the Grand Théâtre.
This package works as follows:

  • The package is only available between 6pm and midnight on performance days.
  • The ticket issued on arrival at the Uni Dufour car park must be taken from 6pm.
  • The ticket must be inserted in the dedicated box office on arrival (the one with the “Grand Théâtre” package poster). Pay the CHF 5.00 of the package and keep the ticket for the quick exit.
  • Exit the car park before 24 hours (insert the ticket at the exit gate before 23:59 last delay) with the prepaid ticket without returning to the checkout.
Please note that if you leave after 24 hours, return the pre-paid ticket with a fixed price of CHF 5.00 to the same cash register and pay the additional amount displayed corresponding to the amount to be paid for the overtime according to the current rate.

Parking BFM
Seujet, Hôtel des Finances, Tribune de Genève

PUBLIC TRANSPORT
GTG
Stop Pl. de Neuve
Bus : 3 · 5 · 20 · 36
Tram : 12 · 18
Stop Théâtre
Bus :2 · 19
Stop Cirque
Bus : 1 · 2 · 19 · 35
Tram : 15
Stop Bovy-Lysberg
Bus : 3 · 5 · 20
BFM
Stand
Bus : 1 · D
Tram : 14 · 15

ADMINISTRATION
Grand Théâtre de Genève
CP 5126
CH 1211 Genève 11
+41 22 322 50 00
info@gtg.ch

BÂTIMENT DES FORCES MOTRICES (BFM)
Place des Volontaires
CH 1204 Genève

Show

The Show

Performance times

Times may vary depending on the performances. They are mentioned under performance details in this brochure. Performance time and venues are always stated on the tickets and on the website gtg.ch.

Opening of doors

Public areas open one hour before the performance and access to the auditorium starts thirty minutes before curtain time.

Late arrivals

Out of consideration for the audience and the artists, once a show starts, access to the auditorium is allowed only at the first break and only to readily accessible seats. Closed­circuit video usually makes it possible to follow the performance. No reimbursement or ticket exchange will be made in case of late arrival.

Cloakroom

The Grand Théâtre paying cloakrooms are available on each side of the auditorium at orchestra level, on the 1st and 2nd circles and at every level of the upper circle.

Opera glasses

Opera glasses can be hired from the cloakroom (CHF 5.­).

Seat boosters

Free from the cloakroom.

Recordings

It is forbidden to photograph, film or record performances. Offenders may be subject to prosecution.

Surtitles

Performances are usually surtitled in French and English.

Telephones

All telephones must be switched off on entering the auditorium.

Bars

Our bars are open one hour before shows and during intermissions. Further information about catering and refreshments at the Grand Théâtre is available at gtg.ch/restauration

45 minutes before curtain time

45 Minutes before each opera performance an expert offers you clues to help you better appreciate the show.

Handicap & Culture

Handicap & Culture Measures

Access for the mobility impaired

A limited number of wheelchair seats are available in the auditorium of the Grand Théâtre. Patrons requiring such seats are kindly asked to specify this upon booking. Access to the Grand Théâtre is by the lift on rue Diday.

Audio systems for hearing-impaired people

Two separate systems enable hearing-impaired people to better enjoy shows at the Grand Théâtre:

1. Magnetic loop for the hearing-impaires

An audio system is available in the Grand Théâtre orchestra seats and first circle. Please set your hearing aids to position “T” when using the teleloop.

2. High quality stereo audio signal

The MobileConnect mobile app from Sennheiser allows you to listen to the live performance through your personal earphones in high quality audio. To do this, simply connect to the MobileConnect Wi-Fi network, launch the app and select AUDIO GTG. The Grand Théâtre thanks the City of Geneva Built Heritage Service (DPBA) for providing this service.

Audio description for the blind or visually impaired (in French)

This system allows blind or visually impaired people to follow the performance based on an audio description of visual elements. The script is cued between dialogues or important musical moments, in order not to affect the enjoyment of the work. For the 2019-2020 season, this system will be available for Die Entführung aus dem Serail on Saturday 1 and Sunday 2 February 2020, and La Cenerentola on Monday 18 and Wednesday 20 May 2020. These performances are tagged with the “audio description“ logo on our dedicated web pages.

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